Wild King Salmon
Refunds and deposits
Last updated: [TBD: date]
Your $100 deposit
The deposit is $100 a fish. It's one shipment per household a season, with as many fish as you reserve, in boxes of up to 5. The deposit holds your place in line, and each fish's $100 comes off that fish's bill.
If you give us $100, we give you a fish. If you cancel for any reason, we keep the $100. There are no automatic refunds.
Unless…
You cancel, for any reason
We keep the $100.
You miss the 2-hour pay window on catch day
That fish goes to the next person. You keep your reservation, and we ask when you're next available. No refund.
The season ends before we get you a fish
You choose: your $100 back, or keep it toward next season.
You tick a box saying you've read this before you pay, so it's clear for everyone.
Your price
Your delivery ZIP sets your price per pound when you put down your deposit, and it doesn't change after that. Shipping is included in it. Your bill for a fish is that price times the weight on a certified scale. Each fish's deposit comes off that fish's bill.
Missed catch-day texts
When your king lands, we text you its weight and a payment link. Payment is due within 2 hours of that text. If you don't pay in time, that fish goes to the next person. You keep your reservation, and we'll ask when you're next available.
Late or warm boxes
Send us a photo when you open the box. If your fish arrives late or warm, we split the cost with you. [TBD: written late or warm box terms, due Mar 31.]
Wrong address
Please check your delivery address before you pay. Like other fresh-fish shippers, we can't refund a box sent to a wrong address.
Money we send back
When we owe you money, for example our half of a late or warm box, it goes back to the card you paid with. [TBD: how many days that takes.]
Questions
Text us at the number your fish texts come from, or email [TBD: contact email].